Job Description

Job Description An employer is looking for a Tier 1 Network Engineer to provide technical support to a growing base of 911 centers who have migrated to the Next Gen 911 network managed by the State 911 Board. The E911 NMAC Network Operations Center (NOC) Engineers will monitor the AT&T Esinet (Emergency Services Internet Network). Troubleshooting issues with networks and find resolutions to the issues from a central location. Will provide incident response on the system, communicate with site technicians, and customers alike, and track problems through to resolution. Will operate in a 24/7 operation and maintain current SLA's. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: Skills and Requirements - General IT or networking knowledge - open to entry level candidates - Customer-oriented, and capable of providing high levels of client satisfaction - Understanding of technologies, operating systems, networking, anti-virus, back-ups, systems firewalls, and switches. - Knowledge regarding at least one of the following vendor products: - Juniper, VMWare, Microsoft, Cisco - Knowledge of network cabling, network classification and network topology - Strong writing skills to maintain organized documentation - CCNA or CCENT cert

Job Tags

Night shift, Afternoon shift,

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