Job Description

Vehicle Exchange Specialist

Do you have past automotive sales experience? Are you looking for a new challenge? We are looking for the next all star  Vehicle Exchange Specialist to join our team!

The candidate is responsible for vehicle acquisition and upgrading customer vehicles while providing excellent customer care in the service lane.

We are growing and looking to add a  Vehicle Exchange Specialist to work with our team. Presenting our vehicle exchange program is about providing exceptional customer service in a very non-confrontational manner. This position requires someone that is passionate about customer service, enjoys interacting with people throughout the working day and has fun while doing so.

Responsibilities

• Be outgoing, friendly, energetic and professional with great customer service, attentiveness and follow up skills.
• Greet and assist customers who enter the service department
• Ensure customer feels welcome and comfortable when arriving at the dealership
• Inspect the interior and exterior of the vehicle for dents and wear
• Check to ensure the A/C blows cold air
• Check the tire condition with a depth meter
• Write the information on an appraisal sheet
• Follow the dealership vehicle appraisal process to create a complimentary trade offer

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