Job Description
Job Summary
We are seeking a friendly, organized, and detail-oriented Front Desk Receptionist to join our patient care team. This role is one of the first points of contact for patients, helping ensure a smooth check-in/check-out process while delivering exceptional customer service.
Key Responsibilities
- Greet, check in, and check out patients with professionalism and accuracy
- Schedule appointments and update patient profile information
- Verify insurance using phone or online tools and collect copays
- Answer phone calls, take messages, and direct inquiries appropriately
- Maintain patient confidentiality and ensure all documentation is complete
- Prepare and print forms needed for patient visits
- Assist with follow-up appointments and referral scheduling
- Maintain a clean, organized reception area
Required Qualifications
- High School Diploma or equivalent
- MediClear Certification or equivalent HIPAA certification required
- Minimum 1 year experience in a medical office, clinic, or similar patient-facing environment
- Strong customer service mindset and ability to stay calm under pressure
- Ability to multitask and handle a steady flow of patients
- Fluent in spoken and written English
Job Tags
Full time, Work at office,