This position is responsible for performing routine, supportive duties and customer service.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Sorts and processes Library materials, including receiving, processing and shipping items, processing serials, running material reports coordinating the maintenance of the branch collection, and purging outdated material.
Provides customer service to include information, circulation, basic technology assistance and problem resolution.
Provides support for all areas of daily branch operations to include resolving customer inquiries and issues, balancing fees and branch cash funds and collection management and flow.
Maintains an inventory of branch supplies and coordinates the ordering of basic branch supplies as necessary.
Actively participates in the duties necessary to branch operations, including but not limited to: collection maintenance and shelving library materials; serving work shifts in the public service area; and, maintaining appropriate technological and professional skills through the completion of requisite training.
Maintains up to date knowledge of system priorities and initiatives as well as professional news and trends.
Assists library customers with passport services, including but not limited to processing applications, taking passport photos, managing payments, and providing access to passport forms and documentation as appropriate. (performed at Branches designated as Passport Service locations)
Performs other duties as assigned.
Knowledge of:
Basic library operational principles and practices;
Physical and Mental Requirements:
Correctable vision and hearing
Positions in this class typically require: feeling, talking, hearing, seeing and repetitive motions.
Gwinnett County Public Library is an Equal Opportunity Employer that participates in E-Verify.
E-Verify Number: 113378 | Date of Authorization: 4/11/2008
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