Job Description

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

• 15,000 trained professionals
• 250+ locations worldwide
• Fortune 500
• Globally unified systems

Job Description

General Description:

• Serve as the primary District-level resource for Trade Compliance.
• Proactively communicate and closely coordinate with RTCM, branch management, and the Director of Trade Compliance (DTC).
• Keeps informed of current and proposed laws, regulations, directives, rules, and policies applicable to the relevant District governing Trade Compliance at Expeditors and regarding the industry in general.
• Maintain knowledge about Expeditors’ operating systems, including (but not limited to) GCI, CFIT, EDMS, and ETMS and how those systems support the Company’s ongoing Trade Compliance goals and objective.
• Communicate regularly with RTCM, , branch management and DTC to ensure consistent and accurate messaging, any material changes, and implementation of Trade Compliance goals and objective.
• Manage Trade Compliance program in the District, including training, monitoring, assessing, escalation and guiding employees on Trade Compliance in the District and/or branch.

Primary Duties and Functional Responsibilities

• Create a Tone of Compliance Messaging in Branches
• Communicate and promote a positive environment in each branch or location within the District that is easy to understand and solutions-oriented.
• Be an outward example of Trade Compliance as a valuable, integral part of quality customer service and Expeditors business success
• Establish, promote, and maintain a collaborative working relationship within the District by supporting branch and District Trade Compliance.
• Foster an environment of uniform compliance by implementing best practices in Trade Compliance, as directed by his/her RTCM.
• Lead by example, be consistent, and communicate with the RTCM and DTC, as required.
• Assess and Train
• Serve as an instructor for at least 50% of annual training credits.
• Administer and execute the Company Trade Compliance program according to its objectives, policies and procedures.
• In coordination with the RTCM and DTC, the DTCM will:
  • visit branches within his/her District regularly to deliver training to help develop and maintain aptitude in Trade Compliance and demonstrate how quality, compliance and customer service are intertwined;
  • train branch personnel on Company escalation procedures;
  • periodically assess branch personnel on Trade Compliance issues to help employees develop and maintain aptitude in Trade Compliance areas; and
  • timely inform the RTCM of any deficiencies identified in training, file reviews or assessments.
• Monitor and Report on Branch Workflow
• Assess preventive and noncompliance detection measures in his/her District/branch(es) and report to the RTCM regularly.
• Monitor, assess (or participate in assessing), and implement corrective actions as instructed.
• Run daily, weekly, and monthly import/export compliance reports and report any anomalies according to escalation procedures.
• In coordination with the RTCM and DTC, the DTCM will:
  • implement preventive controls and detection monitoring in accordance with Company policy and all applicable laws, rules, regulations, and directives; and,
  • assess preventive and noncompliance detection measures in his/her District/branch(es).
• Understand performance of all departments in his/her District related to Trade Compliance activities.

• Escalate and Remediate
• Follow Company escalation procedures to resolve any non-compliance identified through any means (regular reports, monitoring, disclosure, Govt. visit etc.).
• Provide regular updates to DM, RTCM, and Product Managers on branch performance, any red flags, legislative changes, policies, procedures, rules or regulation amendments, and related issues/questions.
• Assist with implementing any remediation plan for corrective action to resolve instances of non-compliance with applicable Trade laws, rules, regulations, and/or directives that are identified through any method, including monitoring, as instructed by RTCM or DTC.
•  Stay Current on Subject Matter
• Keep informed of all applicable Trade Compliance laws, rules, regulations and directives in your District and communicate any changes to the DTC and RTCM.
• In coordination with RTCM, the DTCM will:
  • prioritize annual training on emerging issues in Trade Compliance to meet the ongoing obligation to be a SME in Trade Compliance;
  • actively participate in the continued training of staff in the area of Trade Compliance;
  • support and implement Company-wide Trade Compliance effort by installing, reviewing, assessing, and reporting on preventive measures and detection monitors within the District; and
  • review with Department Managers and all key District personnel, audit results and other findings from centralized exp.o and other reports; forward findings to the RTCM and DTC for trend analysis and improvement opportunities, as required.
• Be a resource for all employees in District to support branch Trade Compliance.
• Create Customer Value
• Serve as a resource for branch meetings, sales meetings, and sales calls to create awareness of our Trade Compliance program with customers.
• Reinforce our strategic differentiators to demonstrate our commitment to 100% Trade Compliance.
• G. Service Provider Training & Reviews
• In conjunction with the Regional DTC, RTCM, Service Provider Management and Product teams, identify high-risk service providers in high-risk locations and deliver the Service Provider Compliance Requirements Training, ensuring Service Providers understand their compliance commitments to Expeditors.
• In conjunction with Service Provider Management and Product teams, review, assess and potentially audit high risk service providers, ensuring Service Providers meet their compliance commitments to Expeditors.

Qualifications

• A passion for Trade Compliance and doing the right thing.
• Proficiency in English and one of the local languages spoken in the District.
• A minimum of three (3) years at the Company.
• Demonstrated understanding of applicable Trade Compliance laws and regulations.
• Training for Sanctioned and Embargoed Countries, Denied Party Screening, and Export Controls Awareness, under U.S. law and the laws of other jurisdictions that have implemented U.N. Sanctions.
• Strong familiarity with, and continued pursuit of proficiency in Expeditors’ operating systems, including GCI, CFIT, EDMS, ETMS, and, where applicable, third-party systems used to conduct Expeditors’ transactions.
• Completion of Conflict-of-Interest Questionnaire and clearance of Company Executive Conflict of Interest check.
• No objection to background check, as permitted by applicable law.
• No impediment to travel to the branches in the District.
• Passing score on the IATA/FIATA examination.
• DG certification(s).
• Security Protocol training: C-TPAT, AEO, STP, or other security protocol, as applicable.
• Product- or Service-specific export, import and/or operational training/certification.
• Customs Broker license (U.S.) or similar non-U.S. country license, where available.

Additional Information

Expeditors offers excellent benefits

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical, Prescription Drug, Dental and Vision
• Life and Long-Term Disability Insurance
• 401(k) Retirement Savings Plan (US only)
• Employee Stock Purchase Plan
• Training and Personnel Development Program

All your information will be kept confidential according to EEO guidelines.

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