Call Center Representative - Baton Rouge, LA Job at Gainwell Technologies LLC, Baton Rouge, LA

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  • Gainwell Technologies LLC
  • Baton Rouge, LA

Job Description

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You’ll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities.

 

Summary

As a  Provider Enrollment Field Rep - Baton Rouge (Louisiana Site Visits)at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Here are the details on this position.

Your role in our mission

  • Conduct on-site visits to healthcare provider facilities to assess compliance with CMS, state, and federal enrollment standards.

  • Maintain accurate documentation and detailed reports of all site survey findings and observations.

  • Evaluate facilities, infrastructure, and operations to ensure alignment with regulatory requirements.

  • Communicate effectively with healthcare providers to explain compliance expectations and gather necessary information.

  • Analyze survey results to determine provider eligibility and identify opportunities for improvement.

What we're looking for

  • High School Diploma or GED required; post-secondary education in healthcare or business is a plus.

  • 1–3 years of experience in healthcare operations, provider enrollment, or compliance-related roles.

  • Strong analytical, communication, and organizational skills with attention to detail.

  • Ability and willingness to travel locally or regionally for site surveys.

  • Valid driver’s license and reliable transportation are required.

What you should expect in this role

  • Hybrid position based in the  Baton Rouge, LA region.

  • Requires up to 40% travel , including occasional overnight and weekend trips.

  • Travel support includes access to a  rental car and corporate card for approved business travel expenses.
  • Participation in the  Harver Assessment is required as part of the interview process.

  • Video cameras must be on during interviews and initial orientation week.

 

#LI-HYBRID #LI-PP1

 

The pay range for this position is $33,500.00 - $47,900.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a , and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

 

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our and visit our for all available job role openings.

 

Gainwell Technologies  is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. 

Job Tags

Full time, Flexible hours,

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