Job Description
Job Title: AI Prompt Engineer / Dialog Engineer Location: Charlotte, NC 28202 (Onsite) Duration: 6-12 months
Job Summary:
We are seeking a highly skilled AI Prompt Engineer and Dialog Engineer to join our team. This role is pivotal in developing, designing, and maintaining cutting-edge AI-based conversation systems. You will refine AI language models to be more fluent in human communication, align AI outputs with our company s voice, and provide feedback to improve AI intelligence.
Key Responsibilities: - Refine AI models to enhance fluency in human language.
- Align AI-generated content with company tone and business goals.
- Catalog AI responses and report performance insights to engineering teams.
- Build and maintain a prompt library with syntax guidelines and best practices.
- Design and maintain conversational AI systems for engaging user experiences.
- Optimize prompts for better LLM outcomes and participate in NLP activities.
- Architect GenAI solutions and promote engineering standards.
- Evaluate and implement AI tools and models using Python and open-source tech.
- Collaborate with leadership to identify AI opportunities and drive strategy.
- Conduct training sessions on model development and interaction principles.
- Monitor and improve prompt performance and system efficiency.
- Stay current with AI, NLP, and ML trends and tools.
- Support content and product teams with engineering best practices.
- Generate and share performance and development reports.
Collaboration & Delivery Expectations: - Customer-Centric Engineering: Deliver lean, experimental solutions that meet real user needs.
- Iterative Delivery: Embrace action and evidence over extensive planning.
- Cross-Functional Collaboration: Work with product, UX, and engineering teams to balance feasibility and value.
- Domain Expertise: Translate business needs into technical solutions and support team quality.
- Effective Communication: Clearly articulate technical concepts and influence decision-making.
- Co-Creation: Foster a collaborative culture with stakeholders and customers to align on product goals.
Required Skills and Qualifications: - 2+ years of professional experience in AI, NLP, and LLMs or related fields.
- 2+ years of programming experience in Python or R.
- Background in computer science, AI, or related disciplines.
- Familiarity with data structures, formats, and modelling.
- Ability to write clear instructions for NLP models.
- Bonus: Experience in software engineering, library science, or data science.
- Strong command of English and linguistic nuance.
- Experience with AI tools like ChatGPT and data analytics.
- Excellent communication and cross-functional collaboration skills.
- Strong analytical and problem-solving capabilities.
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